London Business School Review
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Extra services do not always mean customer satisfaction
Imitating great companies can fail to make yours any better – here’s why
The future is uncertain. Here are five ways that British business can survive and thrive
Randall S Peterson
Heterogeneity in your business could shape your innovative edge
Five evidence-based insights that conclude we should stop paying executives for performance
Fallen for a management guru? You can do better. We’ve all been there. It’s so easy to succumb to the charms of a sexy theory.
Freek Vermeulen’s research identifies three systematic, common mistakes that trip managers up.
Freek Vermeulen reveals what is on his research agenda.
A good leader should be a good storyteller
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