High Performance People Skills for Leaders

Build the confidence and capabilities to lead people and communicate with them more effectively on this highly practical programme.

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Programme impact

Get the best out of yourself and your people

People skills are crucial to personal and business success. Learn to develop highly effective business relationships, enhance your emotional intelligence and improve your ability to influence and engage with people more effectively.

Good for you
Good for your organisation

Learn to develop strong, influential relationships with diverse groups.
Motivate and inspire your people, and build successful teams that work together in harmony.
Acquire critical coaching skills to help others realise their potential.

Make better use of your unique attributes to be a truly authentic leader.
Gain skills and tactics to confidently confront poor performance and difficult people.
Learn how to empower and delegate, and influence others in situations where you have little control.

Gain a senior executive or manager with greater self-awareness, vision and team-building skills who can:

Implement strategies and lead change more effectively.
Achieve your organisation's vision through better conflict management and resolution capabilities.

Build stronger relationships with key clients and partners.
Develop more motivated teams and foster greater co-operation.

"The programme made a significant difference in terms of how I operate and what I'll do next."

Sukwinder Bassi

CEO Africa GEMS Education
Programme: High Performance People Skills for Leaders
Nationality: Emirati

Read Sukwinder's story

Right for you

This programme is right for you if you’re a senior manager anywhere in the world and interaction with other people is a key element of your role.

management experience

on average

nationalities

on average per cohort

Attendees include:

Senior executives whose success is determined by building relationships with colleagues, business partners and clients.
Highly-skilled technical managers who need a boost to their interpersonal skills.
CEOs, managing directors, general managers, sales and business development professionals, HR managers and lawyers.

The data above display the top nationalities and top 10 industries of participants who responded to our survey during the last full academic year.

Industry of recent participants

Finance – Commercial Banking 21.7 %
Telecommunication Services 13.1 %
Food/Beverages/Tobacco 10.9 %
Manufacturing 10.8 %
Finance/ Accounting Services 8.7 %
Public Administration/Regulatory Bodies 8.7 %
Construction/Building Materials 6.6 %
Consulting – Other 6.5 %
Downstream Oil/Gas 6.5 %
Healthcare 6.5 %

The data above display the top nationalities and top 10 industries of participants who responded to our survey during the last full academic year.

Programme content

Personal insights. Coaching. Practice.

Sharpen your self-awareness and insight into yourself and others, and build your skills through a powerful combination of coaching and practice.

Self-knowledge: Bring out your own personality and trade on your strengths with greater confidence and effectiveness. Before joining the programme, you are asked to reflect on what you want to achieve during your five days, to identify your business challenges and any development areas. Complete a psychometric assessment to know yourself better, and discover how those who work with you view your leadership style through a 360 assessment.
Insight into others: Unlock your abilities to create highly effective relationships, and fine-tune your approach to the unique biases and motives of your colleagues. Through research-based insights into the drivers of human behaviour, gain an awareness of others that enhances your emotional intelligence, enabling you to perform deep analysis of those who are vital to your success.
Interpersonal problem-solving: Gain strategies and tools to influence and motivate people and, in a secure environment, test these techniques. Practise new patterns of behaviour through group work, role play situations and one-to-one coaching sessions, and acquire the tools to address specific challenges, drive new behaviours and achieve success through other people.

Each day is structured around gaining insights, practising skills, and reflecting on how to bring your learning back into your work context.
Benefit from masterclasses led by expert coaches in four key areas: making an impact, coaching, emotional intelligence, and dealing with conflict.
Work with an executive coach during and after the programme to embed your learning and maximise your impact at work through a bespoke action plan.

Thought-leader Thomas Mussweiler brings his own research and experience to life with real examples.
Work with a breadth of different people from around the world. Experience the reality of co-operating and collaborating with a diverse group.
Learn through faculty-led sessions, group work and one to one coaching.

What is the application process?

You can apply to the programme of your choice online. Acceptance is not automatic and your application will be reviewed by our team of Programme Consultants to ensure the best fit between applicants and programmes. Spaces on our programmes can fill up quickly so we encourage you to apply early and ensure your submission is as comprehensive as possible.

What does the programme fee cover?

It covers all required study materials, programme activities and excursions, as well as refreshments and most meals.

Do I need to obtain a visa if I’m coming from overseas?

Please check directly with the relevant embassy in your home country to determine whether you need an entry visa for the country where the programme will be held.

Download full FAQs

Hybrid learning

Hybrid learning is a new learning model that enables the simultaneous delivery of our programmes to participants either on campus or live virtually. We’ve carefully designed this approach to create a seamless learning experience, where virtual and face-to-face participants interact and learn together. Virtual participants will also have the opportunity to live the London experience by joining us on campus for an exclusive day of networking with like-minded professionals and with the latest thinking from our world-class faculty.

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How does Hybrid learning work?

Hybrid learning allows all participants, whether learning virtually or in-person, to use technology throughout the programme to interact with faculty, engage with course content and learn from their peers. It’s an engaging, interactive and innovative teaching model that offers a shared classroom experience for both participants and faculty.
If I have to take this programme virtually, will there be an opportunity for me to meet faculty and network with participants face-to-face in the future?

Virtual participants will have the chance to join us on campus in the near future for an exclusive day to reinforce their learning with the latest thinking from our faculty. You will also have the unique opportunity to expand your network with like-minded professionals – both from your cohort and beyond.
If I’m on a different time zone, how will hybrid learning work for me?

Hybrid learning is delivered to all participants at the same time as per the existing programme schedules.

Our faculty

Experts in the field

Access some of the world’s leading thinkers whose cutting-edge research in global business is grounded in real-world practicality.

Thomas Mussweiler

Professor of Organisational Behaviour

Academic Focus

Thomas is an expert on the psychological foundations of organisational behaviour. More specifically, his interests include trust and cooperation, judgment and decision making, negotiation and influence, the self, interpersonal processes and stereotyping. Much of Professor Mussweiler’s research focuses on social comparison processes – he examines how comparing with others changes people’s self-image, their motivation and performance.

Experience

Professor Mussweiler has extensive teaching experience at a variety of institutions. In his 20 years of teaching, he has taught decision making, negotiation, organisational behaviour and social psychology to a variety of different audiences. Professor Mussweiler is the recipient of a series of prestigious national and international awards, including the European Young Investigator Award and the Gottfried-Wilhelm-Leibniz-Award, and is a member of the German National Academy of Sciences. He has published more than 70 scientific articles in a broad spectrum of the leading journals of his field, including the Proceedings of the National Academy of Sciences, Psychological Review, Journal of Personality and Social Psychology, Journal of Experimental Psychology: General, Psychological Science, and Organizational Behavior and Human Decision Making.

Certificate in Management

This programme can also be taken as part of the Certificate in Management. Enhance your leadership approach, hone your business skills and curate your own curriculum with a blend of online and in-person learning.

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How to apply

Submit your application through our online application form.

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Not ready to apply yet? Reserve a place

When should I apply?

We recommend you apply at least three months before the programme starts to guarantee your place. The form will take approximately 15 to 30 minutes to complete.
When will I hear back from you?

We’ll acknowledge receipt of your application by email within 48 hours, if it’s received during normal working hours (Mon-Fri – 09:00-18:00 GMT). We will review and respond to your application within two working days. We do this in order of receipt and acceptance is not automatic.
Can I reserve a place?

Yes. We can hold a provisional place for you for up to two weeks, but be aware that completed applications take priority and programmes often fill up several months in advance. You can reserve a place online, by phone or by email.

Tel: +44 (0)20 7000 7092 Email: hpps@london.edu
What are your language requirements?

The programme is taught in English, so a good working knowledge of the language is essential. If English is not your first language, we may ask you for evidence of your proficiency.
What if I have more questions?

If you have any more questions, please read our FAQs here.

Read our full terms and conditions.

Fees

The fee for programmes starting in 2021 is £8,900.*

The fee includes tuition, all required study materials, programme activities and excursions, access to our on-site gym and swimming pool and lunch and dinner as per the programme schedule.

We offer a 25% discount for London Business School Alumni.

*Fees are subject to change.