LBS Hub

You can report an issue or a breach of the Platform Terms and Conditions of Use and share feedback by contacting alumnirelations@london.edu, or if your query is more urgent you can call +44 (0) 207 000 7270 (office hours 09:00 – 17:00 London time). We appreciate you taking the time to contact us and aim to answer queries within one working day.

You can report a discussion post by clicking on the ''report'' button, which will give you the opportunity to state your reason and then trigger an alert to our Alumni Engagement team. If you would like to contact us directly or have any concerns, please email us at alumnirelations@london.edu, stating the club and the nature of the post.

Degree alumni can still access relevant careers services to them by visiting the Alumni Career and learning page. Entrance to the careers job board and CV database is currently still accessible via Portal.

Go to your Profile and set this in the Email/Web section by clicking on the Edit button.

If you have trouble logging in here are some tips:

• Check your username - make sure you are using the email address registered for LBS Hub, rather than your LBS Hub student username
• Clear your cache data - if you receive a ''bad request' or ''invitation redemption failed'' error message, clear your browser's cache and try logging into the service again
• Reset your password - please take a look at the advice from Microsoft or Google, depending on the email address you have registered for LBS Hub.
• If you are still having trouble, contact our IT Team via help@london.edu.

Student clubs are still accessible via Campus Groups, or alternatively the wider general campus community discussions will remain available on the Portal.

Discussion boards in LBS Hub are related to the club(s) that you are a member of. Unlike Portal, there is no 'General' discussion board that everyone can post in, so for the moment the general Campus Community discussion will remain there. To set your preferences for what you receive emails about, go to Clubs>My Clubs. Click on the club, then click on the Club Settings button. Select the Notifications option from the menu and check the boxes for the activities you would like to receive notifications for.

LBS Hub allows you to send a message to another alum through the system. The recipient will also receive an email to notify them of the message if they have set this in their profile. It is possible to give your consent for your email address to be shown as well, in which case, you can email them directly.