Think at London Business School: fresh ideas and opinions from LBS faculty and other experts direct to your inbox
In this series, Julian Birkinshaw, Professor of Strategy and Entrepreneurship at London Business School, cuts through the hyperbole and scaremongering to explore the practical applications of artificial intelligence.
How are companies actually using AI today? What practical problems is it solving? What are the challenges and opportunities?
Julian hosts Michael Davies, Visiting Lecturer for Strategy and Entrepreneurship at London Business School, and David Lancefield, Partner at Strategy&, for a conversation on what AI is and how it can be used to solve business problems.
Julian hosts Alex Rosen, a senior software engineer at Amazon, and Keyvan Vakili, Assistant Professor of Strategy and Entrepreneurship at London Business School, for a conversation on speech recognition and the technology behind Amazon’s virtual assistant Alexa.
Julian hosts Anju Patwardhan, Managing Director at Creditease, and Narayan Naik, Professor of Finance at London Business School, for a conversation on the applications of AI in the financial sector and global FinTech innovations.
Julian hosts Richard Jinks, Vice President – Commercial at Oxbotica, and Michael G Jacobides, Professor of Strategy and Entrepreneurship at London Business School, for a conversation on autonomous vehicles and the mobility applications of AI.
Julian hosts Zoë Webster, Director of AI and Data Economy at Innovate UK, and Nicos Savva, Professor of Management Science and Operations at London Business School, for a conversation on the ethical issues arising from using AI-generated judgements in society.
Julian hosts Tara Reddy, Co-Founder of Love Shark, and Fiona Kilkelly, Director of Immerse UK, for a conversation on virtual and augmented reality.
Julian hosts Laetitia Cailleteau, Global Lead for Conversational AI at Accenture, and Tolga Tezcan, Professor of Management Science and Operations at London Business School, for a conversation on the customer services applications of AI and how consumers are responding to increased automation in their interactions with brands.
Julian hosts Shamus Rae, CEO at Engine B, and Farhan Lalji, a guest lecturer at London Business School and Director of Venture Partnership with the Anthemis Group, for a conversation on the impact of AI innovation on professional services firms.
Julian hosts PV Kannan, Co-Founder and CEO of 7.ai and a recognised leader in global customer services, a field in which he pioneered the use of chatbots and AI. They discuss how AI can help keep ever-more demanding customers delighted and coming back for your products.