Gillian Ku

Professor Gillian Ku's internationally recognised research is in the broad area of negotiations, decision-making, and interpersonal relationships. Specifically, her research has focused on the dynamics of emotionally charged decision-making, and she investigates the decision-making processes involved in negotiations, auction bidding, and auction fever. She also has active research projects on perspective-taking and gender differences in a variety of domains. Her research has been widely published in premier outlets including Journal of Personality and Social Psychology, Journal of Experimental Social Psychology, Organisational Behavior and Human Decision Processes, Research in Organisational Behavior, Personality and Social Psychology Bulletin, and Harvard Business Review. Her research has garnered international press coverage, including reports on auction behaviour at CNN, Chicago Tribune, The New York Times Magazine, BusinessWeek.com, and The Telegraph.

Gillian's award-winning teaching focuses on negotiations, decision-making, and leading teams. She teaches on London Business School's full-time MBA and Executive Education programmes. She has also consulted worldwide for schools such as Indian School of Business and Cyprus International Institute of Management, and organisations including Diageo, Roche, Oman Oil, and Kuwait Petroleum Corporation.

She received her PhD in Management and Organisations from the Kellogg School of Management and earned her bachelor's degree at Harvard University. Prior to her doctoral studies, Gillian worked at the Disney Corporation where she was a financial analyst for Disney's international video distribution division.