LBS logo London experience. World impact.

Search for faculty

Kamalini Ramdas

Professor of Management Science and Operations; Deloitte Chair in Innovation and Entrepreneurship

BSc (Delhi), MS (Delaware), PhD (Pennsylvania)

Professor Kamalini Ramdas is an expert in the innovation arena. Her current research examines new ways to create value through innovation, including: service innovation, operational innovation and business model innovation. She has also examined the amount of product variety and component-level variety that firms should offer, and how variety can be managed effectively through design. 

She has served as co-principal investigator on a $1.2M grant to model and implement profitable cardiac preventive care via delivery innovation. She has also examined delivery innovation in an array of service industries supported by a grant from the UK Economic and Social Research Council. 

Professor Ramdas’s work has been published in Management Science, Manufacturing & Service Operations Management, Harvard Business Review, and other journals. She has served as Departmental Editor of the Entrepreneurship & Innovation Department of Management Science.

Her expertise has seen her consult on innovation and operations management in a variety of industries, including healthcare, telecoms, consumer packaged goods and assembled products.

She teaches a course on Business Model Innovation, as well as courses on Entrepreneurship, Operations Management, and Empirical Research Methods. She has taught at the University of Virginia, University of Texas at Austin, The Wharton School, and the Indian School of Business, Hyderabad. 


  • C103 Operations Management

Executive MBA Dubai

  • D32 Developing Entrepreneurial Opportunities 


  • E480 Innovating Business Models, Products & Services

  • E487 Managing Healthcare 


  • P003 Core - Statistical Research Methods II

Research Interests

  • Innovation in operations
  • Innovation in services
  • Service operations
  • Supply chain management