Hummus Brothers was awash with data. They were downloading data from various systems, copying and pasting them into an Excel sheet that was circulated to the branch teams.
"Ultimately, what I wanted, was our general managers in the branches to be able to make decisions based on this data.
"Until then, they were making decisions on gut instinct; often copying exactly the same rota schedule from the week before. Mistakes could leave branches understaffed or food in the bin.
"The problem with an Excel spreadsheet was that it was super slow because you had to have someone in the office manually downloading all this data, doing the analysis and then sending it out. Often branches would get it too late."
Message on a napkin
Mouysset initially presumed the big guys were doing this better than Hummus Brothers but he was wrong.
"I realised that actually no one had solved this. 18 months ago, I was sitting in a meeting with a major high street restaurant chain and I was shown how they forecasted their sales. He had literally taken pictures of napkins and scribbles."
Realising that there was a lot of data in an industry that was throwing away 600 million tonnes of food a year was a sobering moment.
"These guys are making decisions on gut instinct, it's not their fault it's not that they're bad. It's just that there is no tool to help them, and that's why I launched Tenzo. I want to bring this data together, easily and in real time. The tools take the data and gives you actionable predictions.
“The pandemic is changing everything in the restaurant industry but an efficient kitchen is still important,” says Mouysset. “We have been focusing on our customers that are still open which include ones that are running dark kitchens and ones in geographies that have not been affected as drastically such as Rwanda and Singapore.
“We have also been helping support our customers by waiving their fees if they are closed as well as speeding up the deployment of our forecasting tools to help teams predict sales during this very volatile market.
“Finally, with an eye on the longer term, we are looking at how to adapt our tool to the reality of the post-COVID world where restaurants will be doing more delivery as well as helping other businesses where customers are now getting their food from such as local grocery stores."
"I hope Tenzo’s analytics and prediction capabilities will help people stop wasting time and food.
“Data has given us an opportunity to make a difference to businesses and the world.”