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Experience, service operations strategy, and services as destinations: foundations and exploratory investigation

Journal

Production and Operations Management

Subject

Management Science and Operations

Publishing details

Production and Operations Management 2007 Vol 17:3 p 247-266

Authors / Editors

Voss C A;Roth A V;Chase R B

Biographies

Chris Voss

Publication Year

2007

Available on ECCH

No


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