Think at London Business School
As the war for talent heats up, what do you need to get ahead of the rest?
By London Business School
Standing in front of almost 100 strangers, all eyes on her, Allie Fleder had a moment’s doubt. Who would she become if she shared her story with people she’d hardly spoken to – let alone had chance to make friends with? It was the first week of her MBA at London Business School and expectations were high.
“As I stood up, I thought: ‘What the hell am I doing? I’ve only just met these people – I’m just getting to know them. This is way too personal!’” So she sat back down. “I was worried I’d be seen as the class dyke,” she laughs.
But one man came to the front to stand beside her and another started clapping. The applause soon spread and Allie decided to take the stand. Reluctantly, but with a renewed sense of purpose, she began to speak.
“I ended up telling 90 strangers my ‘coming out’ story. When I finished, everyone in the room came to give me a hug. It was such a positive reception.”
Born in New York City and raised in New Jersey, Allie Fleder, now 34, had come to London Business School looking for a change. She just hadn’t realised she’d find it in the LGBTQ+ community.
Before her MBA, Allie was Chief of Staff to the CEO of the Council of Americas in New York, travelling extensively across Latin America and gaining inside knowledge of how multinational and local companies operate in the region. “I was working with presidents, ex-presidents and ministers across Latin America, including senior leaders of the Obama administration,” she explains.
Having spent a lot of time in Cuba, where Obama was beginning to change US policy to open up opportunities for US businesses, Allie began working with tech businesses to moderate the deals they struck with the Cuban government.
“I really enjoyed working for tech companies, so decided to switch careers,” she says. After months of research, Allie applied to London Business School in 2016.
And after sharing her story that day in September 2017, Allie felt emboldened. But she never dreamt that her identity as a queer woman would end up shaping her career trajectory as decidedly as it did.
“Before I came to the School, it never crossed my mind to ‘come out’ in a work environment. I'd never heard of that concept.”
Up until then, she’d never joined any LGBTQ+ communities and was unaware that LBS had a large LGBTQ+ population within the MBA programme.
Before long, Allie was helping plan EUROUT, Europe’s leading LGBTQ+ business conference. “With around 400 participants, it’s a huge event,” she says. “Part of it is a recruiting fair, where companies large and small are there looking to recruit a diverse mix of candidates. It sounds silly, but I walked into this fair and immediately started tearing up. I could not believe that there were companies that would be interested in you because of your identity. It was amazing to me that this could be an element of recruiting.”
"I walked into the recruitment fair at EUROUT and immediately started tearing up"
It should be obvious, Allie says, but homogeneity – only recruiting people from one school or background or identity – is bad for business. “I've recommended that not only names of people and schools be removed from résumés , but names of companies too, as recruiters get so swayed by seeing Amazon or Facebook or Google that they don’t really see anything else – but of course those companies are recruiting from the same top schools, bringing in the same type of people.”
Allie’s newfound voice in the LGBTQ+ business community initially worried her family. “My mom said: ‘Allie, I don’t know if you should do this – you’re suddenly identifying yourself as LGBT across your career and this is going to be online.’” She was worried about the repercussions, that Allie would be pigeonholed or discriminated against. “My mom comes from a different generation. I told her this wasn’t something you had to hide anymore in the business world.”
In autumn 2018, Allie and fellow MBA student Eliska Mallickova came up with the idea of creating luggage delivery service Sherpa. The idea came about when they were travelling in Europe. “We were students, staying in Airbnbs, but we had the same problem everywhere we went – an 11am check-out time and a flight or train at 8-9pm. So we were lugging our bags everywhere. We ended up wondering why there was there no Uber for your luggage.”
Allie and Eliska went to the LBS Hackathon fund, won the competition, and had a bit of cash to build up the idea and team. In a little over a year, they were in conversations with a company in the US about acquiring Sherpa. And after a lot of deliberation they made the decision to sell.
Over her time at the school, Allie’s identity completely shifted. “I went from doing Latin American policy to starting up. Having the infrastructure of LBS has been incredible.”
Allie acknowledges that as a white woman living in New York, she’s a privileged member of the LGBTQ+ community. “Coming out isn’t always the right thing for everyone. Some in the School’s Out in Business club [of which Allie was president while at LBS] are going back home to very different realities. They know for a fact that coming out would hurt their career, so they didn’t want to be photographed at events or listed online. It wasn’t going to go on their résumé and they needed to keep their heads down.”
But even Allie has faced discrimination in the workplace. “At some companies I’ve done consulting for, there’d be jokes about me being a dyke, when I haven’t made that joke, or about queer sex. I respond by talking to them privately about how it makes me feel.”
Are any businesses impressing on the diversity front? “Monzo sponsored EUROUT in 2018, when 30% of their staff identified as LGBTQ+ – they’ve done so well by making diversity important early on in the recruiting process. If you do it from the beginning, it will attract people who feel comfortable in that space.”
“This isn’t something you have to hide in the business world any more”
“Since coming out and actively aligning myself in a public way with organisations by speaking on LGBTQ panels, I have elements of my resume and LinkedIn profile that say ‘LGBTQ+ leader’. The fact that it’s all out there is such a weight off my shoulders.”
Today, Allie is the cofounder and COO of SimplyWise, a fintech company in NYC. She says she has never been happier at work, and credits her career growth to her time at the School. “It was great for me in so many ways, particularly in terms of entrepreneurship and in becoming part of the LGBTQ+ community. I had a place to explore that part of my identity safely with people who, when they see I’m feeling nervous, will come up and give me a hug. The skills I built and the empathy I developed has paved the way for how I lead.”
Transitions or catapults your career
I was excited to join the LBS student body as I transitioned out of the NGO world – but I wasn’t sure what was next for my career. Through coffee chats with my classmates and alumni, which often turned into “shadowing”, consulting projects, or internships, I was able to experience a wide range of career options across industries and time zones . This helped me get closer to exactly what I wanted to be doing next with my days – which in my case was starting up and building from scratch.
Provides the skills to start your own business
If you’re interested in becoming an entrepreneur (or more generally a business leader), you need to understand what makes the business run. I came to LBS knowing “equals sum” in Excel and having a vague idea of how to read a Balance Sheet. I left with an ability to build out financial statements; design financial models; and assess the ROI on business opportunities. The MBA helps you build those skills – not just by taking a few classes, but by applying the knowledge in practical settings through real consulting experience with companies and entrepreneurs in London and around the world.
Sets up a global network of highly supportive friends...
…who just happen to be impact-driven businesspeople that will challenge your thinking and expand your worldview. The people you meet at LBS are not your average MBA students. They don’t have one single domestic focus; they think about business in global terms. They are worldly (many if not most of my LBS friends have lived in more than one country, and speak multiple languages) and highly curious about cultures and experiences outside their own. Instead of being competitive with each other, LBS classmates are highly collaborative, always willing to lend a hand to the people in their community. As an alum, there are few places I go in the world where I don’t have an LBS connection—and as soon as I find them, wherever I am, I’m instantly at home.