Moving up the ranks
“During my time at LBS I’ve been fortunate to meet a lot of interesting people and create a number of strong friendships. Culturally it’s been quite an eye-opener because where I’m from you have to be slightly humble - here there’s always been someone within the School community pushing me forwards. Even when I don’t have faith in myself, others do. It’s great to have that.
“LBS is one of the nicest places I’ve worked and it really is down to the people.
“I’m also lucky that I get on very well with my boss. She’s down to earth and she actually really cares. Our line of work can occasionally feel a bit thankless so it’s important to get that recognition, and to be validated. I’m people focused and I need to know who I work for - that it’s someone who can be sympathetic when needed and tough when necessary.
“I started at LBS in an entry level programme administrator position way back in 2012 and I’ve proven myself with several promotions since then. I moved up to a programme management role after about 13 months, then on to a more senior role with the Masters in Management. I worked for the Executive MBA for a couple of years, then I came full-circle back and rejoined the full-time programme again last summer.
“As the MBA Programme has become bigger, the team has grown as well. There are four senior managers on board and each of us oversees a particular function. My role is managing experiential learning – I usually tell students that all the ‘nice to have’ things are in my job! I look after options like international exchange, partnerships, the language programme, the Walpole luxury programme (I have a passion for fashion so I love this!), our collaboration with Hong Kong University and Capstone.
“There are always challenges in the programme office teams because you’re liaising between
students and faculty. But working constantly with different stakeholders you learn that ‘no’ isn’t always final – there’s usually a way around things. It’s about helping people see things differently.”