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Satya Nadella at Microsoft: Instilling a Growth Mindset

Subject

Organisational Behaviour, Organisational Behaviour

Authors / Editors

Ibarra H

Biographies

Publication Year

2016

Abstract

When Satya Nadella took over as CEO of Microsoft in 2014, he inherited a firm fading toward irrelevance, plagued by internal fights and inertia. Earlier that year his wife, Anu, had given him a best-selling book by Stanford psychologist Carol Dweck entitled Mindset: The New Psychology of Success, suspecting it might give Nadella some ideas for Microsoft. He adapted the idea to encourage employees to shift from Microsoft’s historical “know-it-all” culture to embrace a “learn-it-all” curiosity. The case study provides background on Nadella’s challenges and context, as well as how he and his leadership team executed their culture change effort.

Topic List

Change management, Corporate culture, Leadership, Performance

Industry

Computer software

LBS Case Number

CS-18-008

Location

United States

Available on ECCH

No


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