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Self service password reset

If you have forgotten your password or if you have been locked out of your computer you can now get back in to your account through a recovery non-LBS email address anywhere, anytime and from any device. Use our new myaccess@LBS page to register your recovery details and when needed, to reset your password.

Register your recovery details

To use this service you will need to register your recovery details. Click the below link to register or change your existing details.

Register button

Reset your password

Resetting your password only takes a few minutes. Click on the below link and follow the instructions.

We will send a code to your recovery email address or mobile number so you can select a new password and get back into your account.

Reset Button

Need some help?

Watch this short video for a quick step guide on how to use self service password reset. Please contact IT Support with any further queries.


A list of frequently asked questions is available here

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