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Academic Planning Manager, Central Services, Degree Programmes

Department:
Degree Programmes Office
Contract type:
Full Time
Closing date:
25/04/2014
Ref:
1490

Job description

Academic Planning Manager
Central Services, Degree Programmes Office
Career Group B, Level 3
Closing date 25th April 2014


Have you got entry level experience in Academic Planning and looking for the next step in your career?

Are you comfortable coordinating various projects and juggling schedules and resources to best serve the student experience? If so this may be the role for you!


The position

This position works for the Central Services team which works across all Degree Programmes to provide services and support common to all of our programmes. This includes, but is not limited to, academic planning, assessment, faculty services and communication and student support services.

The School

It is the Vision of London Business School to have a profound impact on the way the world does business.

The department

The Degree Programmes Office is responsible for designing, promoting, recruiting for and delivering London Business School’s portfolio of master’s degree programmes. The Degree Programmes portfolio represents over 50% of London Business School’s revenues. With our programmes consistently ranked in the top 5 in the world by the Financial Times (the Masters in Finance is currently ranked number one in its class by the FT), you would be joining an exciting department which plays an essential role in supporting the School’s brand and reputation.

Whilst forming part of the larger Degree Programmes Office, this position sits specifically within the Central Services team. This team works across all of the Degree Programmes to provide services and support common to all programmes.


The individual

The successful candidate will have an interest and understanding of higher education, with a passion to develop their career within the environment of a world-class business school. Previous experience in a similar role, gained within the Higher Education customer service environment would be desirable. You will have excellent interpersonal and communication skills and be confident in dealing with senior members of staff and in handling and resolving challenging situations. You will be competent with the Microsoft office programmes coupled with the use of databases and spreadsheets and have excellent attention to detail when handling and inputting data. 

Benefits

London Business School offers its staff a wide range of professional development opportunities. Other benefits include generous holiday entitlement, season ticket loan, defined contribution pension scheme and on-site swimming pool, sauna and gym. For a full list of benefits, please visit our website.

To apply
Please review the full job description and apply on line on our website by registering at https://www.london.edu/theschool/workingforus/jobopportunities/jobopportunities.do and submitting your CV, and a covering letter addressing the essential job requirements along with details of your eligibility to work in the UK.


Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually. Therefore successful applicants only will be contacted within four weeks of the closing date.

 

 

 

Attachments:

Academic Planning Manager JD FINAL 3 April 2014.doc (151 KB)
Diversity Monitoring Formfinal.doc (134 KB)
 

To apply

Apply for this job

Digital Communications Manager (6 months fixed term contract/secondment opportunity)

Department:
Open Sales, Executive Education
Contract type:
Full Time
Closing date:
27/02/2014
Ref:
1488

Job description

Digital Communications Manager (6 months fixed term contract/secondment opportunity)

Open Sales, Executive Education

Career Group B, Level 4

Closing date: Sunday 27th April 2014

 

Are you passionate about creating email campaigns? 

 

Are you enthusiastic about leading, managing and motivating a team to ensure delivery of targets?

 

Do you have a flair for analytics and data to support your campaign plans?

 

Then this role is for you….

 

 

 

The role

 

Reporting to the Head of Open Sales, the post holder will be responsible for the overall planning, design and implementation of e-communications for enquirers, in alignment with sales cycles and promotional events. The Digital Communications Manager also oversees the Open Programme Sales Assistants which is an important source of lead generation.

Key activities will include people management, developing new ideas and creating high volumes of targeted HTML mailing campaigns. It is essential that the candidate has previous experience of working with email platform software and delivering HTML email campaigns, experience in social media is desirable. The jobholder should have strong copywriting skills and should possess excellent interpersonal and communications skills.

 

 

The School

 

It is the Vision of London Business School to have a profound impact on the way the world does business.

 

 

Department

 

The Executive Education department designs, markets and delivers a portfolio of over 30 open enrolment programmes and custom programmes designed specifically for corporate clients. Annually, over 8,000 participants attend executive programmes that are led by many of the world’s leading business thinkers. The Executive Education department generates approximately 35% of London Business School’s revenues (c. £35 million) and is central to the School’s strategy.

 

 

The individual

 

You will have experience in similar role with experience of HTML email creation. You will be proficient in using email marketing software to schedule email campaigns.

You will have experience of CRM databases, managing and manipulating large datasets for segmentation and advanced analytical skills - experience of using web, email and social media analytics tools and reporting on key metrics.

 

In general you will have strong copywriting skills; you will be proactive and professional with excellent attention to detail. You will thrive on working in a team as well as working autonomously and will be comfortable in managing a team

 

 

Benefits

 

London Business School offers its staff a wide range of professional development opportunities. Other benefits include generous holiday entitlement, season ticket loan, defined benefit pension scheme and on-site swimming pool, sauna and gym. For a full list of benefits, please visit our website.

 

 

To apply

 

Please review the full job description and apply on line on our website at http://www.london.edu/theschool/workforus.html submitting your CV, and a covering letter along with details of your eligibility to work in the UK.

Attachments:

Digital Communications Manager final.doc (191 KB)
Diversity Monitoring Formfinal.doc (134 KB)
 

To apply

Apply for this job

Events and Communications Officer

Department:
Research Centres
Contract type:
Full Time
Closing date:
21/04/2014
Ref:
1482

Job description

Events and Communications Officer
Finance Department Institutes at London Business School
Career Group B, Level 3
Closing date: 21st  April 2014

Do you aspire to work at one of the world's leading business schools?

Do you have a background in events management and/or marketing/social media?
 
Are you looking for a role which will expand your skills, allow you to take on a high level of responsibility and make a significant impact to one of the School’s most high profile research institutes?

Do you love working with a variety of academic and industry thought leaders?

If you can answer 'yes' to all of these, we would love to hear from you!  London Business School is recruiting for an Events and Communications Officer.  The role is a pivotal one in a small team and the successful post holder will be dedicated to managing the multiple outreach activities which include events, publications and online channels for the Finance Institutes.  You will work under the support and guidance of the Executive Director of the Institute, the Academic Directors of the Institute as well as liaising with a variety of stakeholders across the School such as Advancement, Marketing and Communications and Faculty. 

The successful candidate will demonstrate the ability to
 
• Display excellent organisational and time management skills and demonstrate flexibility in their style to accommodate multiple priorities.
• Persuade and influence in order to foster and maintain positive working relationships, demonstrating excellent communication and inter-personal skills.
• Demonstrate knowledge of Marketing and Communication principles and have previous experience in the utilisation of website and social media tools
• Strategically plan and have strong project management skills and an ability to use your initiate to identify opportunities for improvement along with creative problem solving skills.
 
London Business School is a leader in management education, consistently ranked among the top-ten business schools in the world. Through their research our Faculty aim to have a profound impact on the way the world does business. The School is highly international in its composition – our students, alumni, clients, faculty and staff hail from 124 countries

We offer our staff a wide range of professional development opportunities in an intellectually stimulating and vibrant environment. Other benefits include generous holiday entitlement, season ticket loan, contributory final salary pension scheme, on-site swimming pool and gym. For a full list of benefits, please visit our website.

To apply

Please review the full job description on our website where you can also apply on line https://www.london.edu/theschool/workingforus/jobopportunities/jobopportunities.do submitting your CV, and a covering letter addressing the essential job requirements along with details of your eligibility to work in the UK and an indication of salary expectations.


.

 

 

Attachments:

Events and Communications Officer 24 Jan 2014.doc (165 KB)
Diversity Monitoring Formfinal.doc (134 KB)
 

To apply

Apply for this job

Housekeeping Assistants (x2 positions)

Department:
Campus Services, Operations
Contract type:
Part Time
Closing date:
20/04/2014
Ref:
1489

Job description

Housekeeping Assistants (15 hours & 25 hours per week)

Campus Services, Operations

Career Group A, Level 1

Closing date: 20 April 2014

 

 

The Position

 

We are currently recruiting two Housekeeping Assistants to join the Campus Services team at London Business School. The roles will involve providing high quality housekeeping assistance services to the B Wing hotel bedrooms and communal guest areas. The post holders will ensure all bedrooms are serviced/cleaned by the end of each day, so that the School can strive towards maximum room occupancy and high levels of customer service.

 

 

The School

 

It is the Vision of London Business School to have a profound impact on the way the world does business.

 

 

The Department

 

The School’s housekeeping operation operates on a 7 days a week throughout the year and staff members are generally expected to be available for weekend cover and for Bank Holiday working on a rota basis to provide a housekeeping service to the on-campus accommodation located in B Wing, covering two floors containing 60 en-suite bedrooms, and two executive lounge areas.

 

Accommodation is primarily for the use of residential executive short programmes, running between 1-2 days, and up to 4 weeks. Bookings can also be made by other members of the School Community, in order to maximise occupancy levels. Typically, bedroom occupancy is between 80% and 100% on any given day. 

 

 

The Individual

 

The successful candidate will ideally have experience in a housekeeping role and will demonstrate excellent customer skills for an impeccable service delivery at all times.

 

You will have good interpersonal skills and work well as part of a team. You will also be able to manage a variety of customers/situations.

 

 

Benefits

 

London Business School offers its staff a wide range of professional development opportunities. Other benefits include generous holiday entitlement, season ticket loan, defined benefit pension scheme and on-site swimming pool, sauna and gym. For a full list of benefits, please visit our website.

 

 

To apply

 

Please review the full job description and apply by clicking on the ‘apply for this job’ button below. You will be asked to attach your CV and a covering letter addressing the essential job requirements along with details of your eligibility to work in the UK, and to complete a diversity monitoring form.

 

Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually. Therefore successful applicants only will be contacted within four weeks of the closing date.

 

Attachments:

Housekeeping Assistant_28March14.doc (165 KB)
Diversity Monitoring Formfinal.doc (134 KB)
 

To apply

Apply for this job

Programme (Course) Adminisrator (x 2 positions available), MBA - Degree Programmes Office

Department:
Degree Programmes Office
Contract type:
Full Time
Closing date:
30/04/2014
Ref:
1493

Job description


Programme (Course) Administrator (x2 positions available)
MBA, Degree Programmes Office
Career Group B, Level 2
Closing date: 30th April 2014


The position

We currently have 2 exciting Programme Administrator vacancies within the MBA team and are searching for passionate and driven candidates who are interested in applying for either a full time position or a fixed term contract position.


This Programme Administrator role is an exciting and busy position within the Programme Office of London Business School’s flagship degree programme with a specific focus on delivering a world-class experience for our high calibre MBA students in relation to programme administration. The position will therefore allow the successful candidate to play an integral role in enhancing the London Business School student experience through a streamlined, customer-focused service.


The School

It is the Vision of London Business School to have a profound impact on the way the world does business.


The department

The Degree Programmes Office is responsible for designing, promoting, recruiting for and delivering London Business School’s portfolio of masters degree programmes. The Degree Programmes portfolio represents over 50% of London Business School’s revenues. With our programmes consistently ranked in the top 5 in the world by the Financial Times (the Masters in Finance is currently ranked number one in its class by the FT), you would be joining an exciting department which plays an essential role in supporting the School’s brand and reputation.

Whilst forming part of the larger Degree Programmes Office, this position sits specifically within the Programme Office. This is an established yet innovative team which involves a significant degree of collaboration between other programme offices, the Recruitment and Admissions Team and Career Services in order to enhance the student experience. It is therefore a fantastic opportunity for an ambitious individual with entry level experience to join London Business School where they will have an opportunity to develop within a supportive team environment whilst contributing to the development of new ways of working.


The individual

The successful candidates will have an interest and understanding of higher education, with a passion to develop their career within the environment of a world-class business school. Previous experience in university programme administration, events coordination, student services or high calibre customer services would be ideal platforms from which the candidate progresses; allowing them to quickly transfer their developed communication, relationship building, and attention to detail skills to provide an exceptional customer service to MBA students. Previous experience is a similar role is desirable.

 


Benefits

London Business School offers its staff a wide range of professional development opportunities. Other benefits include generous holiday entitlement, season ticket loan, defined benefit pension scheme and on-site swimming pool, sauna and gym. For a full list of benefits, please visit our website.


To apply

Please review the full job description and apply by clicking on the ‘apply for this job’ button below. You will be asked to attach your CV and a covering letter addressing the essential job requirements along with details of your eligibility to work in the UK, and to complete a diversity monitoring form.

Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually. Therefore successful applicants only will be contacted within four weeks of the closing date.

 


 

Attachments:

Diversity Monitoring Formfinal.doc (134 KB)
MBA Programme Administrator x 2 April 14.doc (176 KB)
Diversity Monitoring Formfinal.doc (134 KB)
MBA Programme Administrator x 2 April 14.doc (176 KB)
 

To apply

Apply for this job

Recruitment Coordinator, Degree Programmes Office

Department:
Degree Programmes Office
Contract type:
Full Time
Closing date:
30/04/2014
Ref:
1487

Job description

Recruitment Coordinator
Degree Programmes Office
Level 2, Career group B
Closing date 30th April 2014

Are you customer focused and interested in recruiting high calibre enquirers into applicants?

Do you have excellent sales and communication skills?

If so, this may be the role for you!

The Position

The jobholder will be responsible for converting high-calibre degree programme enquirers into applicants, with a particular focus on certain programmes. This will be achieved via regular, targeted outreach campaigns, well prepared and insightful HTML mailing campaigns, and outstanding relationship management and customer service skills. The candidate will also manage all inbound enquiries (via phone, email and in person).

The School

It is the Vision of London Business School to have a profound impact on the way the world does business.

The Department

The Degree Programmes Office is responsible for designing, promoting, recruiting for and delivering London Business School’s portfolio of degree programmes, which includes the MBA, a suite of Executive MBA programmes (London-based, Dubai-based, EMBA-Global with Columbia Business School and EMBA-Global Asia with Columbia and HKU), the Sloan Masters in Leadership and Strategy, the Masters in Finance (full-time and modular) and the Masters in Management.

The Recruitment and Admissions team is responsible for managing the sales/enquiry pipeline, actively identifying, targeting and nurturing high-calibre enquirers and converting them into strong applicants. Our ultimate goal is to increase the pool of qualified and relevant applicants across our degree programmes in order to hit class targets. We achieve this via a number of activities:

• Targeted outreach campaigns, including HTML mailing campaigns to enquiry groups
• Client relationship management and handling inbound enquiries (phone, email and in person)
• Delivering a wide variety of conversion events (on campus, locally, internationally and on-line)
• Building and maintaining relationships with organisations to increase levels of sponsored students (B2B)

The Individual

We are looking for a bright and enthusiastic individual with excellent interpersonal, customer service and communications skills, and the confidence to liaise with senior executives. You will be able work under your own initiative to manage your workload, prioritise, and meet deadlines. You will be professional and organised and have strong copywriting skills.  This is a great entry level opportunity for somebody looking to launch their career in the direction of marketing or sales.

Benefits

London Business School is committed to nurturing talent and offers its staff a wide range of professional development opportunities. Our staff members enjoy generous holiday entitlement, a season ticket loan for transportation, excellent recreational facilities, and a defined contribution pension scheme. For a full list of benefits, please visit our website for full details.


To Apply

Please review the full job description and apply on line on our website by registering at https://www.london.edu/theschool/workingforus/jobopportunities/jobopportunities.do and submitting your CV, and a covering letter addressing the essential job requirements along with details of your eligibility to work in the UK.


Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually. Therefore successful applicants only will be contacted within four weeks of the closing date.

 

 

 


 

Attachments:

Recruitment Corodinator - Recruitment and Admissions Feb 14 - PERM.doc (169 KB)
Diversity Monitoring Formfinal.doc (134 KB)
 

To apply

Apply for this job

Senior Database Administrator/Developer

Department:
IT & Library, Operations - Infrastructure
Contract type:
Full Time
Closing date:
18/04/2014
Ref:
1486

Job description

Senior Database Administrator/Developer

IT & Library, Operations - Infrastructure

Level: 4

Closing date: 18th April 2014

 

 

The position

 

We have an exciting position within Infrastructure on our IT team as a Senior Database Administrator/Developer.  The individual will be responsible for the day-to-day support and the development of the School’s Microsoft SQL Server database environment.  You will be required to perform regular administration tasks including performing back-ups, managing scripts and queries, data imports/exports and supporting package deployments.

 

 

The School

 

It is the Vision of London Business School to have a profound impact on the way the world does business.

 

 

The department

 

IT&L (Information Technology & Library) is part of Operations (which includes: Campus Developments, Campus Services, Accounts & Procurement and IT and Library) and is a combined Library and Information Technology department. It provides technology and information services to the School at its main London campus and teaching facilities in Dubai.

 

This includes IT infrastructure; customer services; business systems; teaching technologies; desktop operating systems and applications; library stocks and collections management; e-Library, remote library services for alumni; and project & programme management services to the wider school community.

 

 

The individual

 

The successful candidate will be degree qualified and have proven experience of database performance monitoring and tuning and will have a solid knowledge of ITIL best practice.  Excellent organisational skills with a focus on delivering results are essential.

 

Relationship building and the ability to work with others to develop business solutions is key and previous experience in MS SQL 2008 DBA and Transact SQL is a requirement for this role. 

 

 

Benefits

 

London Business School offers its staff a wide range of professional development opportunities. Other benefits include generous holiday entitlement, season ticket loan, defined benefit pension scheme and on-site swimming pool, sauna and gym. For a full list of benefits, please visit our website.

 

To apply

 

Please review the full job description and apply on line on our website by registering at https://www.london.edu/theschool/workingforus/jobopportunities/jobopportunities.do and submitting your CV, and a covering letter addressing the essential job requirements along with details of your eligibility to work in the UK.

 

 

Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually. Therefore successful applicants only will be contacted within four weeks of the closing date.

Attachments:

Diversity Monitoring Formfinal.doc (134 KB)
Senior Database Administrator Developer 280314.docx (130 KB)
 

To apply

Apply for this job

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