London Business School Review

All companies must deal with employees who balk at using new technology. Bryce Smart and Kevin Desouza have studied the best IT managers ...

By Kevin C. Desouza

Knowledge really is power. But how do you convert such age-old wisdom to competitive strength? Dong Back Seo and Kevin Desouza believe ...

By Dong Back Seo

Managing customer knowledge is critical to ensure the survival of your organisation. Fail to manage such knowledge and you will be out ...

By Kevin C. Desouza

If knowledge is the key business resource of the future, markets in knowledge may become the commercial key to the future. Kevin Desouza ...

By Kevin C. Desouza

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