LBS logo London experience. World impact.

PROGRAMME - Tuesday 20 October


 08.15 – 09.00

 Registration and refreshments

 09.00 – 09.10

 WELCOME AND INTRODUCTION

 

09.10 – 10.15

 SESSION ONE:  The obstacles to innovation in a healthcare system


The opening session will begin by framing the problem: although there is near-universal agreement that current (let alone projected) levels of healthcare expenditure are unsustainable, it can take years for highly value-enhancing innovations to diffuse, even when there is compelling evidence of better ways of doing things. What is it about healthcare systems that render them so extremely challenging to change?

  • Panel Chair: Nicos Savva, Associate Professor of Management Science & Operations, London Business School

  • Adrian Bull, Managing Director, Imperial College Health Partners

  • Dr Jonathan Fielden, Medical Director, Medicine, UCL Hospitals

  • Stuart Fletcher, Chief Executive Officer, Bupa

  • Michael Standing, Senior Partner, Global Lifescience & Healthcare practice, Deloitte

 10.15 - 10.45  Refreshment break

 10:45 – 11:50

 SESSION TWO: A case in point: experience of introducing shared medical appointments


This session focuses on one conceptually simple innovation - shared medical appointments - for which there is some robust evidence of improved outcomes, reduced waiting times and reduced costs.  In a shared medical appointment, a consultant meets with a group of patients with similar conditions and conducts a one-on-one with each patient while the others patients observe. Despite major potential gains, the evidence of introducing such systems has been varied. This session examines the experiences of some who have tried.

  • Panel Chair: Kamalini Ramdas, Professor of Management Science and Operations; Deloitte Chair in Innovation & Entrepreneurship, London Business School
  • Dr Steven T. Kaufman, Medical Director, Urban Health Institute, Cooper Health System
  • Dr Frank Rohricht, Associate Medical Director Research & Innovation, East London NHS Foundation Trust
  • Dr Marianne J Sumego, Director Shared Medical Appointments, Cleveland Clinic
  • Dr Rengaraj Venkatesh, Chief Medical Officer, Aravind Eye Hospital, Pondicherry

 11.50 – 12.20

 SESSION THREE: Assessing innovation

The flip side of encouraging innovation is deciding which innovations to back, be it through investment or other ways of championing them.  This session will showcase a set of upcoming healthcare delivery start-ups and interactively examine the potential of each.


  • Panel Chair: Kamalini Ramdas, Professor of Management Science and Operations; Deloitte Chair in Innovation & Entrepreneurship, London Business School
  • Panel Co-chair: Saul Klein, Partner, Localglobe, and Executive Fellow, London Business School
 12.20 – 13.30 

 Lunch
 13.30 – 14.00

 

KEYNOTE TALK:  Leading transformative innovation

Dr Toby Cosgrove, Chief Executive Officer, The Cleveland Clinic
 

 14.00 – 15.00

 SESSION FOUR: How focusing on outcomes inspires and directs innovation


Innovation is change that improves value, but how it improves value depends on which results it improves. This session brings together different perspectives on this question. Which outcomes should be measured? How does a strategic focus on outcomes drive major innovation and its adoption? 


  • Panel Chair: Elizabeth Teisberg, Professor of Family and Community Medicine, The Geisel School of Medicine at Dartmouth
  • Dr Adrienne Boissy, Chief Experience Officer, Cleveland Clinic
  • Dr Thomas Kelley, Europe Director, International Consortium for Health Outcomes Measurement
  • Dr Jordan Shlain, Chairman, Founder and Chief Empathologist, Healthloop

 15.00 – 15.30

 Refreshment break

 15:30 – 15.45

 

REFLECTIONS ON THE DAY

 

Professor Kamalini Ramdas
, London Business School

 15.45 – 17:00

 SESSION FIVE: Transforming complex healthcare systems

Healthcare delivery systems are among the most complex man-made systems to have evolved anywhere – and thus the most difficult to grasp, let alone transform. To do so requires an understanding of the technical, political and cultural strands of the organisation, as well as concomitant authority and will to make innovation happen.


  • Panel Co-chair: Jeremie Gallien, Associate Professor of Management Science and Operations, London Business School 

  • Panel Co-chair: Kamalini Ramdas, Professor of Management Science and Operations; Deloitte Chair in Innovation & Entrepreneurship London Business School 

  • Dr Toby Cosgrove, Chief Executive Officer, The Cleveland Clinic

  • Sir Malcolm Grant, Chairman, NHS England

  • Mr Thulasiraj Ravilla, Executive Director - LAICO, Aravind Eye Care system

 17.00 – 18.00

 NETWORKING RECEPTION

Key details

Speakers 

Click here to read all of the information on the event's speakers.

Read More