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London Business School Review

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Professor of Management Science and Operations; Deloitte Chair in Innovation and Entrepreneurship

Pioneering research into shared medical appointments is shaking up long-held beliefs about healthcare delivery

By Kamalini Ramdas

Choosing to grow something that is perishable is risky. Having better price information can reduce the risk.

By Kamalini Ramdas

Adopting innovation in a fragmented healthcare industry is not easy – here are four barriers and solutions

By Kamalini Ramdas

Brainchild of Indian winemaker Rajeev Samant, Sula Vineyards is taking on the world.

By Kamalini Ramdas

The future role of mobile phones in changing the world and a blueprint for what needs to change to make this reality.

By Rajesh Chandy

One good indicator is too much paperwork. Stacks of paperwork indicate problems in the flow of the service and communication problems.

By Kamalini Ramdas