Assistant Professor of Management Science and Operations
Phd (Southern California), MSc (Athens University of Economics and Business), BSc (Athens)
Dr Vasiliki Kostami teaches the full time and executive MBA programmes and the PhD programme. She completed her PhD in Operations Management at Marshall School of Business, USC.
Her specialist research topics include the following: the management of service operations; the modelling of service systems, such as entertainment facilities, call-centres and health care facilities under uncertainty; service operations; stochastic modelling; queuing theory; operations management; revenue management; dynamic pricing.
Since joining London Business School as Assistant Professor of Management Science and Operations, in 2010, her research articles have appeared in leading academic journals, including Manufacturing & Service Operations Management.