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Vasiliki Kostami

Assistant Professor of Management Science and Operations

PhD (Southern California), MSc (Athens University of Economics and Business), BSc (Athens)

Dr Vasiliki Kostami teaches the full-time and executive MBA programmes and the PhD programme. She completed her PhD in Operations Management at Marshall School of Business, USC.

Her specialist research topics include the following: the management of service operations; the modelling of service systems, such as entertainment facilities, call-centres and health care facilities under uncertainty; service operations; stochastic modelling; queuing theory; operations management; revenue management; dynamic pricing.

Since joining London Business School as Assistant Professor of Management Science and Operations in 2010, her research articles have appeared in leading academic journals, including Manufacturing & Service Operations Management.

Research Interests

  • Service operations
  • Stochastic modelling
  • Queuing theory
  • Operations management
  • Revenue management
  • Dynamic pricing