Turnaround at UCLH: A hospital in intensive care case (A) and (B)
Subject
Economics, Strategy and Entrepreneurship
Authors / Editors
Devlin A; Shirodaria C; Jacobides M; Verheul R
Biographies
Publication Year
2010
Abstract
University College London Hospital NHS Foundation Trust (UCLH) is a major London teaching hospital. It encountered serious financial problems as a result of the consolidation of two separate hospitals into one new hospital building, coupled with a change in the remuneration system for NHS hospitals. The turnaround took place between April 2005 and May 2007. Pelham Allen was appointed Turnaround Director by the NHS regulator to implement a recovery plan that stabilized the situation and laid the foundations for long-term operational and financial success. This case gives the reader a close-up view of one of the largest, most sensitive and most successful UK public sector turnarounds in recent years, and highlights the similarities with, and differences from, private sector turnarounds. The case also examines the different approaches that turnaround managers can take to embed change when in a position of influence.
Topic List
Agile working, Leadership, Non-profit organisations, Organisational turnaround, Project management
Industry
Health Services
LBS Case Number
CS-10-016
Location
United Kingdom
Publication Notes
Available on ECCH
No
