Signaling new product reliability with after-sales service contracts

Journal

Management Science

Subject

Management Science and Operations

Publishing details

Management Science 2015 Vol 61:8 p 1812-1829

Authors / Editors

Bakshi N; Kim SH; Savva N

Biographies

Savva N

Publication Year

2015

Keywords

Signaling games; Performance-based contracting; Product reliability; Aerospace sector; After-sales services