Service systems with heterogeneous customers: investigating the effect of telemedicine on patient care

Journal

Management Science

Subject

Management Science and Operations

Publishing details

Management Science 2016 Vol 65:3 p 1236-1267

Authors / Editors

Rajan B; Tezcan T; Seidman A

Biographies

Tezcan T

Publication Year

2016

Keywords

Healthcare; Treatment; Enabling technologies; Information technology policy and management; Economics of information systems; Service operations; Telemedicine