Service design for large scale service operations: the example of destination services
Subject
Management Science and Operations
Publishing details
in Wassenhove L et al. eds., Operations management as a change agent, p 645-654, INSEAD, 2004
Authors / Editors
Voss C A; Gerbeau P Y
Biographies
Publication Year
2004
Publication Notes
ISBN 2-9522210-0-6
Available on ECCH
No
