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Service competitiveness: an international benchmarking comparison of service practice and performance in Germany, UK and USA

Service competitiveness: an international benchmarking comparison of service practice and performance in Germany, UK and USA

Journal

International Journal of Service Industry Management

Subject

Management Science and Operations

Publishing details

International Journal of Service Industry Management 1999 Vol 10:4 p 369-379

Authors / Editors

Voss C A et al.

Biographies

Chris Voss

Publication Year

1999

Available on ECCH

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