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Forging New Pathways: The next evolution of innovation in Financial Services


Strategy and Entrepreneurship

Authors / Editors

World Economic Forum;Deloitte


Publication Year



Emerging technologies such as AI, 5G, DLT, and quantum are increasingly being used by financial services firms and are forming clusters that are driving innovation throughout the sector. These advances can offer new services and savings to both customers and financial institutions. While financial executives largely recognize the promise of emerging technologies, many financial services firms are still struggling to develop comprehensive innovation strategies given the sheer number of technologies maturing in the industry.

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