THE IGNITE SERIES - LIVE ONLINE

Mastering Operational Resilience

Build the resilient supply chain, finances, data security and workforce that will position your organisation for success in shifting operational conditions. 

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Programme impact

Build resilience into the fabric of your organisation

Take a critical view of every aspect of your business, from data security and logistics to trade credit lines. Prepare for the next crisis and the opportunities to come.

Good for you
Good for your organisation

This programme is designed for today’s unpredictable world. You will learn about:

Resilience activity frameworks and operational resilience maturity models
Principles, tools and best practices in risk assessment, prevention, mitigation, response and learning
Assessment metrics and mitigation strategies for risks related to supply chain, liquidity, digital technology, and people
Redundancy and agility approaches, and determining the ROI of mitigation strategies
Operational incentives for resilience and related organisational dynamics

Through our unique learning journey and insights from our world-class faculty and a dedicated Learning Manager, your organisation will:

Benefit from a tailored resilience project developed with faculty to improve your organisation’s operational resilience
Understand how to survive crises, reduce costs and thrive following disruption
Benefit from frameworks, skills and competencies to make decisions about improving operational resilience.

"My learnings from the programme will help both my organisation and our customers to avoid catastrophe by enforcing better risk management."

Wei Peng

Deputy General Manager, Bank of China Paris Branch

Right for you

years

of management experience

This programme is designed for:

Experienced executives, senior and mid-level managers, and consultants in all industry sectors
Executives accountable for the performance of any business process, or aiming to move into such a role
A minimum of six years’ management experience is required.

This programme is designed for today’s demanding and unpredictable world. You will gain insight and access to:

Resilience activity frameworks and operational resilience maturity models
Principles, tools and best practices in risk assessment, prevention, mitigation, response and learning
Assessment metrics and mitigation strategies for bankruptcies, vulnerability in trade credit chains, cyber-attacks and industry disruption
Redundancy and agility approaches and ROI of mitigation strategies
Operational incentives for resilience and related organisational dynamics
Principles and best practices in crisis response organisation and communications
Opportunities to apply tools and concepts through real-world industry cases, crisis simulation games and individual projects, with feedback from Learning Managers or faculty
State-of-the-art software, subscriptions services and further resources to help develop operational resilience.

A dynamic learning experience that in just five weeks will deliver the insight needed to become an indispensable leader in challenging times.

Live interactive faculty sessions: real-time interaction with world-leading experts in the field of management science and operations.
Group discussions and peer-to-peer learning: consolidate your learning and connect with your global peer group during weekly group clinics with your Learning Manager.
Self-directed learning and projects: engage with a framework of activities delivered in a flexible format and structure. Apply new concepts to your own context as you work to build resilience into your own organisation.
All live sessions are recorded: watch live sessions again at any time during the programme.
Collaborate with faculty: develop a resilience project tailored to your organisation’s specific needs.

Short live online – the Ignite Series

Spark new thinking with some of the world’s brightest minds on the Ignite Series – an intensive and inspiring suite of live online programmes for individuals, teams and organisations. Highly topical, relevant and incisive, this is accelerated learning at its best, delivered through a blend of peer-to-peer learning and live interactive faculty sessions. Access real-time simulations, guided reflections, assessments, role-play, curated videos and suggested readings at a pace that suits you, and receive an e-certificate on completion.

Live interactive faculty sessions

Join a digital classroom with up to 12 hours of live interaction with our world-class faculty.

Group coaching and discussions

Consolidate your learning, share your reflections and connect with a global peer group.

Practical and short

Learn across 3-4 weeks through a blend of live online and self-directed content.

E-certificates

Build credibility with a London Business School e-certificate on completion.

Faculty

Experts in the field

Be inspired by world-leading academics and thought leaders in operational resilience

Jérémie Gallien

Professor of Management Science and Operations and Chair, Management Science and Operations Faculty

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Jérémie Gallien

Professor of Management Science and Operations and Chair, Management Science and Operations Faculty

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Experience

Professor Gallien’s research focuses on pushing the frontier of supply chain management and global health delivery through collaborations with leading firms and organisations. He has published, consulted and taught extensively in the areas of operations and supply chain management, and serves on the editorial boards of leading journals.

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;

S. Alex Yang

Associate Professor of Management Science and Operations

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S. Alex Yang

Associate Professor of Management Science and Operations

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Experience

An experienced consultant and industry collaborator, Dr Yang’s main areas of research and teaching are supply chain finance, FinTech, business analytics, value chain management, risk management, and platform economy. His research has appeared in top management and finance academic journals.

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;

Certificate in Management

This programme can also be taken as part of the Certificate in Management. Enhance your leadership approach, hone your business skills and curate your own curriculum with a blend of online and in-person learning.

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How to apply

Submit your application through our online application form.

Apply now

What is the application process?

You can apply online directly. Once done, our team will review your application. If you meet the programme criteria, we will send you email confirmation that you have been approved. You will then need to make the payment in order to guarantee your place. You can speak to one of our programme consultants at any stage of the application process.
How will I know my application has been approved?

We will review and respond to your application within two working days. Your place will be guaranteed once we receive your payment for the programme.
What happens after I receive an offer?

You will get a link to pay for the programme and a formal invoice will follow within 24 hours for your records. Once your payment is received, your place will be guaranteed. 1-2 weeks before the programme starts you will receive joining instructions and access to the online learning management system which provides all the materials you will need.
How do I maximise impact to my firm?

We would encourage you to join as a team or bring a colleague to join the programme if you are hoping to make some fundamental shifts in mindset that impact your organisation. Please call us on +44 (0)20 7000 7092 or email opr.online@london.edu so that we can make special arrangements.
What if I have more questions?

For general enquiries please email opr.online@london.edu.

Read our full terms and conditions.

Fees

The fee for the programme is £2,600*.

If you’re an organisation or group looking for a specific programme, please do get in touch and we can help find the best solution for you.

We offer a 25% discount for London Business School Alumni.

*Fees are subject to change. The price stated excludes withholding tax and you may be charged a tax depending on your country of residence.

Contact us

Sabirul Islam
PROGRAMME CONSULTANT

+44 (0)20 7000 7092

opr.online@london.edu

Mastering Operational Resilience

Programme impact

Build resilience into the fabric of your organisation

Right for you

Programme content

Short live online – the Ignite Series

Live interactive faculty sessions

Group coaching and discussions

Practical and short

E-certificates

Faculty

Experts in the field

Jérémie Gallien

S. Alex Yang

Certificate in Management

How to apply

Fees

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