Crisis Leadership and Human Behaviour

THE IGNITE SERIES - LIVE ONLINE

Strengthen your organisation when it is under pressure with advanced crisis leadership, behaviourial science and strategy insights.

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Dates

Duration

Location

Fully Booked

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Programme Impact

Prepare for the decisive moment

Behavioural and decision-making sciences come together to create a programme designed for leaders operating in a volatile and uncertain world.

Good for you
Good for your organisation

Become the leader your organisation needs in a crisis:

Understand and leverage the ‘human factor’ in a crisis
Avoid becoming overwhelmed by fear, data overload and clashing personalities
Lead on a crisis management strategy
Communicate effectively to stakeholders under pressure
Learn and rebuild after a crisis.

Your organisation will:

Be better equipped to manage a crisis
Gain a deeper collective insight into the importance of the ‘human factor’ in a crisis
Be able to reduce the burden decision makers face in a crisis and the risk of skewed decisions
Be able to develop mitigation strategies based on a deeper understanding of research into recurring patterns of human behaviour that characterise reaction to crises
Be prepared to respond decisively when your reputation is damaged and start rebuilding trust fast
Be able to communicate effectively and appropriately to multiple stakeholders.

Right for you

years

minimum management experience

This programme is designed for:

Crisis Managers and Risk Management executives
Communications and Public Relationships executives
HR Directors/Managers and Learning and Development specialists
Organisational Change and Transformation Managers
Public Health and Public Policy Officials
Mid-to senior-level managers making key decisions, including those without a specific Crisis or Risk Manager remit.

Programme content

Performance can spell the difference between success
and failure.

Gain the leadership tools and behavioural insights to meet the challenges of today and tomorrow.

What you learn
How you learn

You will gain insight and access to:

Become the leader that your organisation looks to at the critical moment
Leverage the psychology of crises to your advantage
Develop strategies and structures that strengthen your response
Better manage others in high-pressure situations
Communicate effectively in a fast-moving and complex environment.

An immersive and dynamic journey that will show you how to lead and how to prepare your organisation for a crisis.

Ground-breaking simulation: bridging the gap between the rigour of theory and the white heat of practice
Live interactive faculty sessions: real-time interaction with world-leading experts in the field of decision-making
Group coaching and discussions: consolidate your learning, share reflections and connect with your peer group
Self-directed learning: bespoke activities and curated videos and readings delivered in a flexible format and structure designed to optimise your learning experience
All live sessions are recorded: watch live sessions again at any time during the programme.

Short live online – the Ignite Series

Spark new thinking with some of the world’s brightest minds on the Ignite Series – an intensive and inspiring suite of live online programmes for individuals, teams and organisations. Highly topical, relevant and incisive, this is accelerated learning at its best, delivered through a blend of peer-to-peer learning and live interactive faculty sessions. Access real-time simulations, guided reflections, assessments, role-play, curated videos and suggested readings at a pace that suits you, and receive an e-certificate on completion.

Live interactive faculty sessions

Experience a digital classroom where you can interact with our world-class faculty in real time.

Group coaching and discussions

Consolidate your learning, share your reflections and connect with a global peer group.

Practical and short

Learn across 3-4 weeks through a blend of live online and self-directed content.

E-certificates

Build credibility with a London Business School e-certificate on completion.

Faculty

Experts in the field

Inspiring experts and pioneering researchers in the fields of human behaviour, decision-making and strategy.

Niro Sivanathan

Associate Professor of Organisational Behaviour

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Niro Sivanathan

Associate Professor of Organisational Behaviour

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Experience

Dr Sivanathan’s research focuses on how social hierarchy and the psychological experience of status and power regulates judgement, decisions and behaviours. He co-directs the Decision-Making Strategies for leaders programme, and directs the Leading Teams for Emerging Leaders programme. His teaching portfolio also includes the Negotiating and Bargaining elective for degree programmes and Influence and Persuasion for Executive Education programmes.

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;

David Faro

Associate Professor of Marketing

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David Faro

Associate Professor of Marketing

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Experience

Dr Faro’s research focuses on consumer decision-making, particularly in the domains of health and finance. He has also published research on how managers react to risk and uncertainty. Dr Faro co-directs two Executive Education programmes at London Business School: Strategic Branding and Decision-Making Strategies for Leaders. He also teaches on Behavioural Economics and Decision-Making for degree programmes.

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;

Certificate in Management

This programme can also be taken as part of the Certificate in Management. Enhance your leadership approach, hone your business skills and curate your own curriculum with a blend of online and in-person learning.

Find out more

How to apply

Submit your application through our online application form.

Apply online

Not ready to apply yet? Reserve a place

What is the application process?

You can apply online directly. Once done, our team will review your application. If you meet the programme criteria, we will send you email confirmation that you have been approved. You will then need to make the payment in order to guarantee your place. You can speak to one of our programme consultants at any stage of the application process.
How will i know my application has been approved?

We will review and respond to your application within two working days. Your place will be guaranteed once we receive your payment for the programme.
What happens after I receive an offer?

You will get a link to pay for the programme and a formal invoice will follow within 24 hours for your records. Once your payment is received, your place will be guaranteed. 1-2 weeks before the programme starts you will receive joining instructions and access to the online learning management system which provides all the materials you will need.
How do I maximise impact to my firm?

We would encourage you to join as a team or bring a colleague to join the programme if you are hoping to make some fundamental shifts in mindset that impact your organisation. Please call us on +44 (0)20 7000 7390 or email liveonline@london.edu so that we can make special arrangements.
What if I have more questions?

For general enquires please email liveonline@london.edu.

Read our full terms and conditions.

Fees

The fee for the programme is £2,600

If you’re an organisation or group looking for a programme, get in touch and we can help find the best solution for you.

We offer a 25% discount for London Business School Alumni.

*Fees are subject to change. The price stated excludes withholding tax and you may be charged a tax depending on your country of residence.

Contact us

csm.online@london.edu