Crisis Leadership and Human Behaviour

"This course helped me improve my leadership and communication strategies. My knowledge of human biases and how they affect my decision-making process means I now manage crisis and uncertainty differently. "This course helped me improve my leadership and communication strategies. My knowledge of human biases and how they affect my decision-making process means I now manage crisis and uncertainty differently. I learned how my decision-making process works. Now that I know what my cognitive biases are, I can stop them affecting the choices I make. I learnt how to communicate in a positive and engaging way, even during a crisis, and how to take effective decisions.<br /> The online programme is the perfect mix of theory, simulation and real-life cases. Sharing experiences with an international cohort made my learning exciting and effective, and focusing with the learning manager reinforced my takeaways."

"This course helped me improve my leadership and communication strategies. My knowledge of human biases and how they affect my decision-making process means I now manage crisis and uncertainty differently. "

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"I was exposed to new ideas and practical examples in a structured online environment, giving me the tools I needed to make swift and effective decisions through uncertainty and to better communicate during a crisis"