IT support

London Business School IT help and support is delivered through the web-based 'My HelpDesk', which is accessed through Portal. My HelpDesk enables a single point of access for all IT help and support needs and provides extensive self-help resources.
Through My HelpDesk you can, for example:
 

• Log a call.

• Report a fault.

• Log a request.

• Log a service quality observation.

• Request a purchase such as software installation.

• Search the FAQs and knowledge base to find out more about IT services including help on using Portal and Portal troubleshooting.

• Access IT service delivery performance information.