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Service design for large scale service operations: the example of destination services

Subject

Management Science and Operations

Publishing details

in Wassenhove L et al. eds., Operations management as a change agent, p 645-654, INSEAD, 2004

Authors / Editors

Voss C A;Gerbeau P Y

Biographies

Publication Year

2004

Publication Notes

ISBN 2-9522210-0-6

Available on ECCH

No


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