Re-thinking paradigms of service: the impact of the web
Subject
Management Science and Operations
Publishing details
in Van Dierdonck R and Vereeke A eds., Operations management: crossing borders and boundaries: the changing role of operations, p 631-638, University of Gent Academia Press, 2000
Authors / Editors
Voss C A
Biographies
Publication Year
2000
Available on ECCH
No